Shipping policy

Welcome to MT Custom T-Shirts. This Shipping Policy outlines how we process, fulfill, and deliver orders placed through our website. By placing an order with us, you agree to the terms described below. 

1. Order Processing Time 

All orders are custom-printed and require careful handling. 

  • Processing Time: Orders are typically processed within 1–3 business days after payment confirmation. 

  • Custom or high-volume orders may require additional processing time. If a delay occurs, we will notify you via email. 

2. Shipping Methods & Carriers 

We ship via reliable carriers to ensure your items arrive safely and on time. Available shipping options may include: 

  • Standard Shipping 

  • Express Shipping 

  • Priority Shipping 

Carrier options may include USPS, UPS, FedEx, or other trusted providers depending on the delivery address and selected service level. 

 

3. Shipping Rates 

Shipping charges are calculated at checkout and are based on: 

  • Shipping method selected 

  • Package weight and dimensions 

  • Shipping destination 

Free Shipping: If available, free shipping eligibility will be clearly displayed during checkout and may be subject to minimum purchase requirements. 

4. Estimated Delivery Timeline 

After order processing is complete, delivery timeframes are approximate: 

Shipping Method 

Estimated Delivery After Processing 

Standard 

3–7 business days 

Expedited 

2–4 business days 

Priority 

1–3 business days 

Actual delivery times depend on the shipping carrier and destination. 

5. Shipping Locations 

We currently ship to: 

  • United States Only  

For international shipping (if offered), customs, duties, and taxes may apply and are the responsibility of the recipient. 

6. Order Tracking 

Once your order ships, you will receive an email notification containing: 

  • Tracking number 

  • Carrier name 

  • Estimated delivery date 

You can use this information to monitor your shipment’s progress. 

 7. Address Accuracy 

Please ensure that your shipping address is correct. 

We are not responsible for delays or non-delivery due to: 

  • Incorrect address information 

  • Incomplete addresses 

  • Changes requested after shipment 

If an order is returned due to an incorrect address, additional shipping charges may apply to resend the order. 

8. Lost, Stolen, or Damaged Packages 

MT Custom T-Shirts is not responsible for packages that are lost or stolen after delivery confirmation by the carrier. 

If your package is damaged during shipping, please contact us within 7 days of delivery with photos and your order number so we can assist. 

9. Delays Outside Our Control 

Delays caused by the carrier, weather events, holidays, or high-volume periods (e.g., seasonal peaks) are not the responsibility of MT Custom T-Shirts. We will communicate any known delays when possible. 

10. Contact Us 

If you have questions about your order or this Shipping Policy, please contact us at: 

Email: mtcustomtshirtsorders@gmail.com